Transform Your Space

COVERED BY A LIFETIME LIMITED WARRANTY

• Original defects in materials or workmanship for as long as the original purchaser owns the product (unless shorter periods are noted below), assuming the product was properly installed
• All internal mechanisms, components, and brackets
• For three (3) years from the date of purchase: operating cords, pleated shades without looped tape, 2" horizontal vinyl blinds slats, and vertical blinds vanes
• For five (5) years from date of purchase: motorization components and accessories (batteries not included), draperies, fabric covered cornices and valances, soft shades and accessories, exterior solar shades (provided they are fully raised during inclement weather and windy conditions)
• Repairs under this warranty will be made with like or similar parts

NOT COVERED BY THE WARRANTY

• Normal wear and tear
• Damage caused by abuse, accidents, alterations, misuse; failure to follow instructions for measurement, installation, use, cleaning, or maintenance
• Discoloration, fading, cracking, shrinking, or stretching caused by long exposure to direct sunlight
• Slight color variation; natural variations in color, grain, or weave of natural materials
• Slight warpage of wood blinds or shutters; excessive warpage caused by high humidity
• Shipping or labor costs incurred by taking product down, re-measuring, or re-installation
• Unfinished cornices and valances; Palladian shelvesNormal wear and tear
• Damage caused by abuse, accidents, alterations, misuse; failure to follow instructions for measurement, installation, use, cleaning, or maintenance
• Discoloration, fading, cracking, shrinking, or stretching caused by long exposure to direct sunlight
• Slight color variation; natural variations in color, grain, or weave of natural materials
• Slight warpage of wood blinds or shutters; excessive warpage caused by high humidity
• Shipping or labor costs incurred by taking product down, re-measuring, or re-installation
• Unfinished cornices and valances; Palladian shelves

COVERED BY A LIMITED WARRANTY
Original defects in materials or workmanship for the warranty period noted below, assuming the product was properly installed and maintained by the original purchaser.

Warranty periods vary by product category:

• Custom Cellular Shades – Limited Lifetime
  • 3 years on operating cords
  • 5 years on motorization components and accessories (batteries not included)
• Basic Cellular Shades – 5 years
• Solar & Roller Shades – Limited Warranty
  • 5 years on motorization components and accessories (batteries not included)
  • 10 years on clutches
• Vinyl Blinds – 5 years
• Faux Wood Blinds – 3 years
• Vertical Blinds
  • 3 years on vanes
  • 5 years on headrails

All internal mechanisms, components, and brackets are covered for the applicable warranty period. Repairs under this warranty will be made with like or similar parts at the manufacturer’s discretion.

NOT COVERED BY THE WARRANTY

Normal wear and tear
Damage caused by abuse, accidents, alterations, or misuse; failure to follow instructions for measurement, installation, use, cleaning, or maintenance
Discoloration, fading, cracking, shrinking, or stretching caused by long exposure to direct sunlight
Slight color variation; natural variations in color, grain, or weave of materials
Slight warpage; excessive warpage caused by high humidity
Shipping or labor costs incurred by taking product down, re-measuring, or re-installation

All of our window treatments are custom-made. We offer a wide variety of window treatments: including blinds, shades, drapes, and shutters. We can cover high windows and shaped windows. 

Production and Installation times vary depending on the product and the project size. Generally, it takes two to three weeks. We will provide you with a timeline during the consultation process.

Safety is just as important as style when it comes to window treatments. Homes with children and pets should take proper safety measures to prevent potentially serious window cord accidents. To help secure your home, Graber window treatments have many additional features to help ensure that safety goes hand in hand with comfort.

• Cordless lift and motorized lift options that offer ultimate safety‒eliminating the standard cord that could strangle children or pets
• Tension pulleys and tie-down devices to keep continuous-loop pull cords taut
• Cord stops on horizontal blinds that prevent internal cords from slipping through the louvers

For additional information on child-safe window treatments, please review the guidelines below or talk with your Graber Window Treatment Expert. 

WINDOW SAFETY CORD GUIDELINES

The Window Covering Safety Council urges parents and caregivers to check all windows for potential cord hazards and use the following guidelines to ensure your home is safe:

• Install only cordless window coverings in bedrooms and sleeping areas for young children
• Move all cribs, beds, furniture, and toys away from windows and cords, preferably to another wall
• Ensure tasseled pull cords are short and continuous-loop cords are permanently anchored to the floor or wall. Keep cords out of reach of young children by installing and using cord cleats
• Cord stops must be properly installed and adjusted to limit the movement of inner lift cords
• Lock cords into position whenever horizontal blinds or shades are lowered, including when they come to rest on a window sill
• Replace blinds, shades, and drapes manufactured before 2001 with products that meet updated safety standards

Cordless control options have been certified as Best for Kids™ by an independent lab.